Overview
We want you to be completely satisfied with your purchase of the Pennsylvania Residential Lease Agreement Template ("the Product"). Because this is an instantly downloadable digital product, refunds are limited, but we do offer a fair guarantee as outlined below.
Standard Refund Policy
All sales are final once you have accessed or downloaded the Product files. Due to the digital nature of the Product, we cannot accept returns after delivery.
30-Day Money-Back Guarantee
We offer a conditional 30-day money-back guarantee:
- You must not have downloaded, opened, or used any of the Product files.
- You must contact us within 30 days of your purchase date with a clear explanation of why the Product provided no value to you.
- Refunds are issued at our sole discretion after verification.
If you qualify under these conditions, we will process a full refund via our payment processor (Lemon Squeezy) within 5-10 business days.
Non-Refundable Situations
No refund will be provided if:
- You have downloaded or accessed the Product files.
- More than 30 days have passed since purchase.
- You simply changed your mind or no longer need the Product.
- You request a refund for reasons outside our control (e.g., you consulted an attorney who recommended changes).
How to Request a Refund
Email us at contact@smkrproperty.com with:
- Your order number/receipt from Lemon Squeezy
- Date of purchase
- Reason for the refund request
We will review your request and respond within 3 business days.
Chargebacks
If you file a chargeback with your payment provider after a refund has been denied, we reserve the right to suspend any future access to our products and services.
By purchasing the Product, you acknowledge and agree to this Refund Policy.